At Torso Healthcare, we strive to ensure complete customer satisfaction. If you are unhappy with your purchase, we offer a hassle-free return process. Please review our return policy below for details.

Countries & Policy
Applicable Country: India
Policy URL: https://www.torsohealthcare.com/return-policy/
Returns Accepted: Yes (for both defective and non-defective products)
Exchanges: Not accepted
Product Condition & Return Window
Product Condition: New & unused only (with original packaging and tags)
Return Window: 7 days from the date of delivery
Return Method & Fees
Return Methods
In-Store: Visit our nearest store for returns
By Mail: Ship the product back to our return address
Return Shipping Label: Customer’s responsibility
Restocking Fees: No cost
Refund Processing Time: 7 days after receiving the returned product
How to Initiate a Return?
Contact our customer support team at torsohealthcare@gmail.com or call [+91 9996088990].
Provide your order details and reason for return.
Follow the return instructions provided by our team.
Refund Details
Refunds will be processed using the original payment method.
For cash-on-delivery (COD) orders, refunds will be issued via bank transfer.
For any further assistance, please reach out to our customer support team at torsohealthcare@gmail.com or call [+91 9996088990].
Thank you for choosing Torso Healthcare!